Analysis and Design of Psychological Consultation Online Service System

Hou Linge; Yan Changshun

doi:doi:10.11648/j.hss.20241203.11

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Analysis and Design of Psychological Consultation Online Service System

Hou Linge, Yan Changshun^*

Published in Humanities and Social Sciences (Volume 12, Issue 3)

Received: 12 April 2024 Accepted: 11 May 2024 Published: 17 May 2024

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Abstract

The pace of modern society is very fast, and people of different age groups will experience certain psychological problems. Psychological problems are different from physiological diseases and are a series of problems caused by internal psychological factors, which can indirectly change a person's personality, worldview, and emotions. Due to Chinese people's resistance to face-to-face psychological communication, online psychological communication is more easily accepted. Therefore, this paper combines the psychological assessment and psychological consultation process in the process of psychological consultation with the Internet, uses the web page development technology of the Internet, excavates the actual business process logic and other needs in the actual offline psychological consultation process, and develops the online psychological consultation service system. This system mainly includes four major modules: user permission management module, psychological problem resource management module, psychological problem detection module, and psychological diagnosis and treatment room module. The system has achieved online sharing of psychological problem resources, online psychological assessment, and online psychological counseling; Users can use their scattered time to browse and conduct psychological assessments that typically require psychological resources. he developed system can provide users with online psychological services, enhance the convenience of psychological counseling and other related businesses, thereby reducing the cost consumption of traditional psychological communication for inquiries and counselors, shortening the communication distance between the two, and enabling psychological counseling to be carried out anytime and anywhere.

Published in	Humanities and Social Sciences (Volume 12, Issue 3)
DOI	10.11648/j.hss.20241203.11
Page(s)	51-57
Creative Commons	This is an Open Access article, distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium or format, provided the original work is properly cited.
Copyright	Copyright © The Author(s), 2024. Published by Science Publishing Group

Keywords

Psychological Counseling, Knowledge Management, Online Service

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APA Style

Linge, H., Changshun, Y. (2024). Analysis and Design of Psychological Consultation Online Service System. Humanities and Social Sciences, 12(3), 51-57. https://doi.org/10.11648/j.hss.20241203.11

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ACS Style

Linge, H.; Changshun, Y. Analysis and Design of Psychological Consultation Online Service System. Humanit. Soc. Sci. 2024, 12(3), 51-57. doi: 10.11648/j.hss.20241203.11

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AMA Style

Linge H, Changshun Y. Analysis and Design of Psychological Consultation Online Service System. Humanit Soc Sci. 2024;12(3):51-57. doi: 10.11648/j.hss.20241203.11

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@article{10.11648/j.hss.20241203.11,
  author = {Hou Linge and Yan Changshun},
  title = {Analysis and Design of Psychological Consultation Online Service System
},
  journal = {Humanities and Social Sciences},
  volume = {12},
  number = {3},
  pages = {51-57},
  doi = {10.11648/j.hss.20241203.11},
  url = {https://doi.org/10.11648/j.hss.20241203.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.hss.20241203.11},
  abstract = {The pace of modern society is very fast, and people of different age groups will experience certain psychological problems. Psychological problems are different from physiological diseases and are a series of problems caused by internal psychological factors, which can indirectly change a person's personality, worldview, and emotions. Due to Chinese people's resistance to face-to-face psychological communication, online psychological communication is more easily accepted. Therefore, this paper combines the psychological assessment and psychological consultation process in the process of psychological consultation with the Internet, uses the web page development technology of the Internet, excavates the actual business process logic and other needs in the actual offline psychological consultation process, and develops the online psychological consultation service system. This system mainly includes four major modules: user permission management module, psychological problem resource management module, psychological problem detection module, and psychological diagnosis and treatment room module. The system has achieved online sharing of psychological problem resources, online psychological assessment, and online psychological counseling; Users can use their scattered time to browse and conduct psychological assessments that typically require psychological resources. he developed system can provide users with online psychological services, enhance the convenience of psychological counseling and other related businesses, thereby reducing the cost consumption of traditional psychological communication for inquiries and counselors, shortening the communication distance between the two, and enabling psychological counseling to be carried out anytime and anywhere.
},
 year = {2024}
}

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TY  - JOUR
T1  - Analysis and Design of Psychological Consultation Online Service System

AU  - Hou Linge
AU  - Yan Changshun
Y1  - 2024/05/17
PY  - 2024
N1  - https://doi.org/10.11648/j.hss.20241203.11
DO  - 10.11648/j.hss.20241203.11
T2  - Humanities and Social Sciences
JF  - Humanities and Social Sciences
JO  - Humanities and Social Sciences
SP  - 51
EP  - 57
PB  - Science Publishing Group
SN  - 2330-8184
UR  - https://doi.org/10.11648/j.hss.20241203.11
AB  - The pace of modern society is very fast, and people of different age groups will experience certain psychological problems. Psychological problems are different from physiological diseases and are a series of problems caused by internal psychological factors, which can indirectly change a person's personality, worldview, and emotions. Due to Chinese people's resistance to face-to-face psychological communication, online psychological communication is more easily accepted. Therefore, this paper combines the psychological assessment and psychological consultation process in the process of psychological consultation with the Internet, uses the web page development technology of the Internet, excavates the actual business process logic and other needs in the actual offline psychological consultation process, and develops the online psychological consultation service system. This system mainly includes four major modules: user permission management module, psychological problem resource management module, psychological problem detection module, and psychological diagnosis and treatment room module. The system has achieved online sharing of psychological problem resources, online psychological assessment, and online psychological counseling; Users can use their scattered time to browse and conduct psychological assessments that typically require psychological resources. he developed system can provide users with online psychological services, enhance the convenience of psychological counseling and other related businesses, thereby reducing the cost consumption of traditional psychological communication for inquiries and counselors, shortening the communication distance between the two, and enabling psychological counseling to be carried out anytime and anywhere.

VL  - 12
IS  - 3
ER  -

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Author Information

Hou Linge

Faculty of Information Technology, Beijing University of Technology, Beijing, China

Contact Email
Yan Changshun

Faculty of Information Technology, Beijing University of Technology, Beijing, China

Contact Email

http://orcid.org/0000-0001-9109-2198

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Plain Text BibTeX RIS

APA Style

Linge, H., Changshun, Y. (2024). Analysis and Design of Psychological Consultation Online Service System. Humanities and Social Sciences, 12(3), 51-57. https://doi.org/10.11648/j.hss.20241203.11

Copy | Download

ACS Style

Linge, H.; Changshun, Y. Analysis and Design of Psychological Consultation Online Service System. Humanit. Soc. Sci. 2024, 12(3), 51-57. doi: 10.11648/j.hss.20241203.11

Copy | Download

AMA Style

Linge H, Changshun Y. Analysis and Design of Psychological Consultation Online Service System. Humanit Soc Sci. 2024;12(3):51-57. doi: 10.11648/j.hss.20241203.11

Copy | Download

@article{10.11648/j.hss.20241203.11,
  author = {Hou Linge and Yan Changshun},
  title = {Analysis and Design of Psychological Consultation Online Service System
},
  journal = {Humanities and Social Sciences},
  volume = {12},
  number = {3},
  pages = {51-57},
  doi = {10.11648/j.hss.20241203.11},
  url = {https://doi.org/10.11648/j.hss.20241203.11},
  eprint = {https://article.sciencepublishinggroup.com/pdf/10.11648.j.hss.20241203.11},
  abstract = {The pace of modern society is very fast, and people of different age groups will experience certain psychological problems. Psychological problems are different from physiological diseases and are a series of problems caused by internal psychological factors, which can indirectly change a person's personality, worldview, and emotions. Due to Chinese people's resistance to face-to-face psychological communication, online psychological communication is more easily accepted. Therefore, this paper combines the psychological assessment and psychological consultation process in the process of psychological consultation with the Internet, uses the web page development technology of the Internet, excavates the actual business process logic and other needs in the actual offline psychological consultation process, and develops the online psychological consultation service system. This system mainly includes four major modules: user permission management module, psychological problem resource management module, psychological problem detection module, and psychological diagnosis and treatment room module. The system has achieved online sharing of psychological problem resources, online psychological assessment, and online psychological counseling; Users can use their scattered time to browse and conduct psychological assessments that typically require psychological resources. he developed system can provide users with online psychological services, enhance the convenience of psychological counseling and other related businesses, thereby reducing the cost consumption of traditional psychological communication for inquiries and counselors, shortening the communication distance between the two, and enabling psychological counseling to be carried out anytime and anywhere.
},
 year = {2024}
}

Copy | Download

TY  - JOUR
T1  - Analysis and Design of Psychological Consultation Online Service System

AU  - Hou Linge
AU  - Yan Changshun
Y1  - 2024/05/17
PY  - 2024
N1  - https://doi.org/10.11648/j.hss.20241203.11
DO  - 10.11648/j.hss.20241203.11
T2  - Humanities and Social Sciences
JF  - Humanities and Social Sciences
JO  - Humanities and Social Sciences
SP  - 51
EP  - 57
PB  - Science Publishing Group
SN  - 2330-8184
UR  - https://doi.org/10.11648/j.hss.20241203.11
AB  - The pace of modern society is very fast, and people of different age groups will experience certain psychological problems. Psychological problems are different from physiological diseases and are a series of problems caused by internal psychological factors, which can indirectly change a person's personality, worldview, and emotions. Due to Chinese people's resistance to face-to-face psychological communication, online psychological communication is more easily accepted. Therefore, this paper combines the psychological assessment and psychological consultation process in the process of psychological consultation with the Internet, uses the web page development technology of the Internet, excavates the actual business process logic and other needs in the actual offline psychological consultation process, and develops the online psychological consultation service system. This system mainly includes four major modules: user permission management module, psychological problem resource management module, psychological problem detection module, and psychological diagnosis and treatment room module. The system has achieved online sharing of psychological problem resources, online psychological assessment, and online psychological counseling; Users can use their scattered time to browse and conduct psychological assessments that typically require psychological resources. he developed system can provide users with online psychological services, enhance the convenience of psychological counseling and other related businesses, thereby reducing the cost consumption of traditional psychological communication for inquiries and counselors, shortening the communication distance between the two, and enabling psychological counseling to be carried out anytime and anywhere.

VL  - 12
IS  - 3
ER  -

Copy | Download